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National industrial action is set to take place from midday to midnight on Wednesday 11 and Monday 23 January. It will involve London Ambulance Service (LAS) UNISON members who staff ambulances and other response vehicles, but not the call handling teams in our 999 or 111 control centres. On Wednesday 11 and Monday 23 January there will be fewer ambulances on the roads.   Patients should ONLY call 999 if it is a medical or mental health emergency. This includes unconsciousness, chest pain, difficulty breathing, severe loss of blood and choking. Patients whose conditions are not life-threatening are unlikely to get an ambulance on industrial action days. Where the situation is not life-threatening, use https://111.nhs.uk/ and where possible, it is advised that you arrange alternative transport to hospital.

Need an appointment during the week, weekends or bank holidays? Do you need a dressing change? We provide additional appointments to local people during the week, at WEEKENDS and BANK HOLIDAYS. To book an appointment please either contact your own GP surgery or 111. This is not a walk-in service and appointments must be pre-booked through your GP or via ringing 111. The Pinn Medical Centre37 Love LanePinnerHA5 3EE https://www.thepinn.co.uk Supporting our local community

NHS North West London wants to hear from our patients and residents about ‘what matters to you’ when you use the health services that we provide. Your feedback will help us shape our services, to provide you with the support and care you think is most important. This survey should take no longer than 10 minutes to complete.   Just click on the link to complete the survey https://form.jotform.com/222926091208353 The closing date is Friday 16th December 2022 All responses will be anonymous. We look forward to receiving your feedback.

Dear stakeholders If you have used the London Ambulance Service (LAS) in the last two years, please tell us about your experience. What was good about the service provided, and what could have worked better? Do you have any thoughts on how the LAS can work more effectively with other services (such as hospitals)? Your answers will help the London Ambulance Service to improve the way they work. Share your views by 20th January 2023. Click here to complete the survey. Paper copies on request. Kind regardsDarren Morgan Associate Information ManagerHealthwatch Harrow3 Jardine HouseHarrovian Business VillageBessborough RoadHarrowHA1 3EX